Terms and Conditions

Belmullet Boat Charters is located in Blacksod, Co. Mayo, Ireland. By booking a tour or service with us, you agree to comply with and be bound by our Terms and Conditions. We reserve the right to update these Terms and Conditions at any time without prior notice.

Booking and Payments

1.1 All bookings require valid credit card details to confirm your spot. When booking online or via phone, you will be asked for your credit card details. Please note that your credit card is not charged at this point, the booking payment must be made in full on the day of your tour. Your credit card is only charge in the event of cancellations outside our cancellation policy or in cases of no-shows.

 

Tour Modifications

2.1 Tour Modifications by Operator

Belmullet Boat Charters reserves the right to modify or adjust the itinerary based on weather and other factors such as insufficient passengers.

2.2 Requests for Modifications by Customer

Customers may request modifications to their booking, including changing the date, time, or number of participants, by contacting us directly at least 72 hours (3 days) ahead of their scheduled departure. All modification requests are subject to availability and approval by Belmullet Boat Charters. To see terms and conditions on cancelling your trip visit the cancellation and refunds section of this page.

a) Reduction in the number of participants – Reduction in the number of participants must be communicated at least 72 hours (3 days) in advance of your trip departure time. Changes to participant numbers made after the deadline are  not eligible for a refund.

b) Increase in the number of participants – If you wish to add participants to your booking, please contact us as early as possible. Additional participants will be accommodated if space is available.

Online Shop Purchases

All orders are subject to availability and acceptance. We reserve the right to refuse or cancel any order at our discretion, including if an item is out of stock, incorrectly priced, or deemed fraudulent. Once an order is placed, you will receive an order confirmation via email. This confirmation does not constitute acceptance of your order but acknowledges receipt.

Cancellations and Refunds

4.1 Customer Cancellations:

We understand that plans can change and from time to time you may need to change or cancel your booking. Guests wishing to cancel must do so within 72 hours (3 days) of the boat departure time. These guests will not incur any charge. Cancellations made outside this timeframe will be charged the trip fee. If booking within 72 hours (3 days) of departure the booking cannot be cancelled and a no-show will incur the trip fee. For no-shows guests will be charged the trip fee.

4.2 How do I cancel?

To cancel, please call us or alternatively send a text message to; +353 (0) 86 8365983 to notify us of your cancelation. Please include your name, date of trip and the number of participants you are cancelling on behalf of. Your cancellation will be reviewed and you will receive a reply to let you know your booking has been cancelled.

4.3 Operator Cancellations:

Located on the Wild Atlantic Way, our sailings are subject to weather conditions.  In the event we have to cancel a sailing we will contact you as soon as possible provided you have given all relevant contact details at the time of booking. Belmullet Boat Charters also reserves the right to cancel trips due to insufficient passengers. In such cases, we will do our best to reschedule your trip, but if that does not suit you will not be charged.

 

 

Participant Responsibilities

5.1 Following instructions from crew

Participants must follow the guidance and instructions of the skipper and crew onboard the vessel. We are not responsible for any lost or damaged equipment or personal belongings during the tour. Passengers under the age of 16 must wear life jackets on board.

5.2 Punctuality and Departure Times

All passengers are required to arrive at the designated meeting point at least 15 minutes before the scheduled departure time. Departure times are strictly adhered to, and late arrivals may result in missing the trip. It is the responsibility of the customer to allow sufficient time for travel to the departure location.

If a passenger arrives late and misses the departure, no refunds or rescheduling will be offered unless prior arrangements have been made and agreed upon by Belmullet Boat Charters. In exceptional circumstances, at the sole discretion of the crew, alternative options (such as joining another trip) may be offered if availability allows. Please notify us in advance if you anticipate being delayed as early communication increases the chances of a resolution.

Gift Voucher Purchases

All gift vouchers explicitly state their date of expiry and type of trip. Gift vouchers that have been sponsored by us for local fundraising competitions are non-transferrable, meaning they can only be redeemed by the winner. For customers wishing to purchase a gift voucher, please note that an administration fee of €1.50 per person is included in the price of each gift voucher.